We are proud of our products

Payments & Delivery

OUR PRODUCTS

We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider, and are protected by encryption. Should you return any of your order and are due a refund, we will refund the value of your order via the payment method you originally used.

DELIVERY

Our online store automatically calculates the best shipping routes, rates, and handlers to make sure you receive your goods quickly and cheaply. We usually ship orders within 48 hours, and depending on the shipping options you choose, you should receive them within 2-14 working days.

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Returns

RETURNS

We only accept returns for orders that are unopened, unused and delivered within 15 days from the delivery date.

You have the right to cancel your order within 7 days without giving any reason. In order to exercise your right of withdrawal, you must clearly inform us of your decision.

You can let us know your decision by emailing support@streetsofelegance.com.

We will refund you no later than 30 days from the day we receive the returned products. We will use the same payment method you used for the order and you will not be charged any fees for such refunds.

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REPLACEMENT

If you have received defective, damaged or incorrect items, please contact us at support@streetsofelegance.com and provide a photo of the items you received to confirm the status of your order. Our team will provide replacement assistance.

If there is a shipping or delivery problem with your order, please contact us via email. In order to receive timely assistance, please provide your order number and confirm your full delivery address in your information form.

Please contact us for any assistance you need within 30 days from the purchase date of your order. After 30 days, we cannot guarantee that a return, refund or replacement will be available to help resolve the order issue you are experiencing.